Frequently Asked Questions

$29 + Some States may charge a small processing fee. For example the Texas Parks & Wildlife Department charges a $5.50 fee. So in Texas the course would cost $29 + $5.50 = $34.50. The state fee is waived for minors under 17 years old. Each State will vary and some States have no fee at all. When you purhcase the course for your state, you will see the final price including any state fee listed in your cart at checkout. To be fully transparent most State fees are only a few dollars with none that we know of exceeding $10. 

We accept ApplePay, GooglePay, Visa, MasterCard, American Express, Discover, Diners' Club, JCB, and Signature Debit Cards.

If you are trying to use a debit card that does not have a credit funtion, then it most likely won't work as we don't have a way for you to input your pin number. If you've been able to use your debit card online in the past, that means its most likely whats called a signature debit card, which will work on our website. 

While we do not support group purcases for our Hunter Safety Education Class, you can pay for as many people as you would like by either signing them up individually or letting them sign up then have you help them at the billing step. If you prefer to pay by phone please don't hesistate to call us. 

Unfortunately we DO NOT accept PayPal as paypal refuses to do business with any business that has anything to do with firearms. Even though this is a Hunter Safety Education Course.

Your billing statement will ONLY show "HunterSafetyUSA.com" for any charge related us. If it says something else, it is not a charge from us. 

You can access your course by clicking on the "My Courses" link in the top right. If you do not see the my courses link in your menu, make sure you are logged into your account first. 

When the timer has run out, click the "Next" button below the video and materials to continue to the next section and save your progress. 

The timer is the required amount of time you must spend on a section learning the material. Once the timer has run out and you have completed the video you can proceed to the next section by clicking the "Next" button. 

One the required time for you to learn a section has run out, you can click the "Next" button below the video and transcript to proceeed to the next section. 

Warning: Be sure to finish a section in progress before leaving. Unless you are at the begining of the section. Leaving a section in the middle will cause you to loose your progress. 

Once done with the current section and you've proceeded to a safe spot, simply click the unit you would like to visit in the Course Navigation. Note that you can only go to previous or current units. You can not skip ahead to a unit. 

Desktop: Simply click the section you want to go back to from the left hand "course navigation"

Tip: Don't leave a section in progress as you will loose your progress. Wait until you finish it, then click the next button. Then go to the previous section. 

Mobile: Click "Course Navigation" below the logo at the top. This will open a course navigation menu. Click the previous section you wish to visit. 

Step 1: Click on the closed captioning icon.

Step 2: Select English

Step 1: Click the video transcript icon. 

Step 2: Search the transcript by keyword to find the exact section of the video you want. 

Step 1: Click the video transcript icon.

Step 2: Scroll to the section you want. 

On the video player bar click the icon to the right of the closed caption or "CC" icon. The icon looks like a document with a pin in it. Please see the image below. 

You can get your quiz results by navigating to the "My Courses" link in the menu. Then click on continue course and it will lead you to the course overview with all of your unit quiz grades. 

You can take your quiz by completing all the required section in a Unit. Each Unit will have a unit quiz at the end. You will proceed through each section in a unit by watching the video and reading through the materials (if you prefer to read it versus watch it). Once you complete all the sections you will come to a unit review that will recap what you learned, followed by a unit quiz. 

You need an 80% or higher to pass. If you fail a unit quiz, you can retake it, however you must re-complete all sections in the unit before being able to take the quiz again. 

Per IHEA and State laws regarding Hunter Ed Certification, If you failed a unit quiz, you must completely re-take an entire unit before being allowed to re-take a new quiz. Note that the new quiz will have at least 50% new questions. 

Desktop:

1. Click on "My Courses" in the top right of the menu.
2. Click "View Certificate."
3. Click "Download Certificate."

Mobile:

1. Click on the Menu button (the three lines directly right of the logo in the top right).
2. Click "My Courses." 
3. Click "View Certificate."
4. Click "Download Certificate."

Your temporary certificate from HunterSafetyUSA is valid for 90 days from completion. Your permanent certificate issued by the state once they process the results from your course is valid for life. If you loose your certificate you can simply go to your state Wildlife website and download a new copy. If you loose your temporary, simply login to your account on our site then go to "My Courses" then click "View Certificate" for the course you would like to download your certificate for. 

Desktop:

1. Click the "Login" link in the top right of the header menu. 

Mobile:

1. Click on the Menu button (the three lines directly right of the logo in the top right).
2. Click "Login."

Desktop:

1. Click on the account tab in the top right of the menu.
2. Click Logout.

Mobile:

1. Click on the Menu button (the three lines directly right of the logo in the top right).
2. Click "Account." 
3. Click Logout.

Desktop:

1. Click on the account tab in the top right of the menu.
2. Click My Courses.

Mobile:

1. Click on the Menu button (the three lines directly right of the logo in the top right).
2. Click "My Courses." 

You can simply click here. Then fill in your email address. This will send a link to your email address for you to reset your password. 

If it says "No account found" please reach out to us at [email protected] with the following information. 

• The email address you think you registered with. 
• Your full name.
• Your correct email address you wish to have associated with your account. 

Simply shoot us an email (no punn intended) to [email protected] and with the following and we will be happy to get this updated for you. 

• Your Email Adress so we can locate your account.
• Your full correctly spelled name.
• The reason for the name change. We do not accept name changes unless its a legit reason.
  • Misspellings
  • Married Names
• Any other account info you might need updated. 

Simply shoot us an email (no punn intended) to [email protected] and with the following and we will be happy to get this updated for you. 

• Your current Email Adress on file so we can locate your account.
• Your full name.
• You updated email address you wish to use. 
• Any other account info you might need updated. 

If you are getting an error on your quiz please submit the error code, your email address, full name, and unit number you are getting the quiz error for to [email protected] and we will investigate this ASAP. 

The most typical way to get this error is trying to retake a failed quiz by clicking the back button. Which is not allowed causing an error in the system. We can fix this for you, we just need you to submit the details requested above. 

We are aware of a bug with one specific version of the "Safari" browser that keeps a student from submitting their quiz results. To solve this please login to your account using Chrome, Firefox, or Edge. 

We are sorry about the incovenience and will create a fix as soon as apple patches their "Safari" browser. 

Misspellings happen, the buttons on a phone screen can be pretty small. Simply shoot us an email (no punn intended) to [email protected] and with the following and we will be happy to get this updated for you. 

• Your Email Adress so we can locate your account.
• Your full correctly spelled name.
• Any other account info you might need updated.